> For the complete documentation index, see [llms.txt](https://docs.pixeleyes.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pixeleyes.de/anleitungen-instructions/english/documentation-of-our-shopware-6-plugins/bonus-points-and-loyalty-program-for-shopware-6/setup-in-shopware/dynamic-price-groups-optional.md).

# Dynamic price groups (optional)

> **Important:** The loyalty levels Bronze, Silver and Gold are assigned **fully automatically** by the plugin based on the points balance. No manual setup is required for this.
>
> This page describes an **optional extension**: if customers on the Silver or Gold level should also receive **lower product prices** in addition to the points multiplier, Shopware customer groups can be used.

***

## How levels work (plugin)

Customers reach the levels automatically by collecting bonus points:

| Level  | Requirement                      | Effect           |
| ------ | -------------------------------- | ---------------- |
| Bronze | Standard (all customers)         | Factor ×1.0      |
| Silver | from a configured points balance | Factor e.g. ×1.1 |
| Gold   | from a higher points balance     | Factor e.g. ×1.5 |

The thresholds and factors are defined under **Plugin configuration → Loyalty levels**. The plugin recalculates the level on every point booking — no manual action needed.

***

## Optional extension: Shopware customer groups for price discounts

If Silver or Gold customers should additionally receive **special prices on products** or **automatic discounts**, Shopware customer groups can be used. This is independent of the plugin and requires manual maintenance by the shop operator.

### Creating customer groups

1. **Settings → Customer groups → Add group**
2. Create e.g. "Bonus Silver" and "Bonus Gold"

### Assigning customers manually

1. Open **Bonus Points & Loyalty Program → Customers** — there you can see the level and points balance of all customers
2. Open the Shopware customer record of customers who have reached Silver or Gold
3. Set **Account tab → Customer group** to "Bonus Silver" or "Bonus Gold"

### Setting special prices per group

On the product under **Prices tab → Add price rule**, select a group and enter the special price. Customers of this group automatically see the price.

### Alternative: Permanent promotion per group

**Marketing → Promotions** → new promotion without a code, condition "Customer group = Bonus Gold", discount e.g. 5 % percentage. Applies automatically without entering a code.

***

> This customer-group setup is **not part of the plugin** and is not maintained automatically. It is an optional Shopware feature for shop operators who want to offer additional price advantages per level.