Loyalty levels

The plugin supports three loyalty levels: Bronze, Silver and Gold. Customers are classified automatically and receive a points multiplier on higher tiers.

How it works

The loyalty level is based on the customer's current points balance. As soon as the points balance exceeds a threshold, the customer is upgraded automatically.

Bronze  →  below the Silver threshold
Silver  →  from the Silver threshold
Gold    →  from the Gold threshold

Silver from (points)

Minimum points balance for the Silver tier.

• Default: 5,000

Silver factor

Multiplier for all point bookings on the Silver tier.

• Default: 1.1 (= +10% on all earned points)

• Example: an order yields 100 points → on the Silver tier: 110 points

Gold from (points)

Minimum points balance for the Gold tier.

• Default: 20,000

Gold factor

Multiplier for all point bookings on the Gold tier.

• Default: 1.5 (= +50% on all earned points)

• Example: an order yields 100 points → on the Gold tier: 150 points

Note: The factor is applied to all types of earning bookings (orders, reviews, registration, referral).