> For the complete documentation index, see [llms.txt](https://docs.pixeleyes.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pixeleyes.de/anleitungen-instructions/english/documentation-of-our-shopware-6-plugins/bonus-points-and-loyalty-program-for-shopware-6/features/managing-rewards-admin.md).

# Managing rewards (admin)

Rewards are created and managed in the admin backend under **Bonus Points & Loyalty Program → Rewards**.

## Creating a reward

{% stepper %}
{% step %}

## Click **New reward**

{% endstep %}

{% step %}

## Fill in the required fields

Enter the name, type, and required points.
{% endstep %}

{% step %}

## Save

{% endstep %}
{% endstepper %}

## General

* **Name** (required, language-dependent) – title of the reward in the customer account
* **Description** (optional, language-dependent) – shown in the customer account below the reward
* **Image** (optional) – preview image/icon for the reward tile in the customer account

## Settings

* **Type** – voucher, free product or free shipping (see reward types below)
* **Required points** – how many points the customer needs to redeem
* **Sales channels** (empty = all) – restricts the reward to specific sales channels (e.g. storefront only). Leave empty so the reward is available in all channels.
* **Product group (free selection)** – only for the *free product* type: dynamic product group (product stream) from which the customer can select a product on redemption
* **Active** – shows/hides the reward without deleting it

## Reward types

### Voucher

The plugin automatically generates a unique Shopware promotion code.

**Requirement:** An active **Shopware promotion** (with individual code mode) must be linked, with an assigned product stream.

**Fields:**

* Reward name
* Required points
* Linked Shopware promotion
* Description (optional, shown in the customer account)

### Free product

The customer selects a product from a product stream and receives it free in the cart, together with a 100% discount code.

**Fields:**

* Reward name
* Required points
* Product stream (which products are available for selection)
* Linked Shopware promotion (for the free code)

{% hint style="info" %}
Products with variants are automatically shown as individual variants (e.g. "T-shirt (Size: M)"). The customer selects the desired variant.
{% endhint %}

### Free shipping

A free-shipping code is issued to the customer.

**Fields:**

* Reward name
* Required points
* Linked Shopware promotion (must include shipping cost exemption)

## Restrictions

Optional rules to prevent abuse:

* **Max. redemptions per customer** (0 = unlimited) – limits how often a single customer can redeem the same reward
* **Cooldown in days** (0 = none) – waiting period before the same customer can redeem the reward again
* **Valid from / Valid until** – time frame in which the reward can be redeemed at all (time zone: Europe/Berlin). Leave empty for unlimited availability.

## Linked promotion

For the *voucher* and *free product* types, a Shopware promotion with the **"Individual codes"** option enabled must be created in advance and selected here. On every redemption, the plugin automatically generates a unique code from this promotion and assigns it to the customer.

As long as no promotion is linked, a warning is shown; after a successful link, the field shows a confirmation ("Promotion linked — codes are generated automatically on redemption.").

## Activating / deactivating a reward

Using the **Active** toggle, a reward can be shown or hidden at any time without deleting it.

## Deleting a reward

{% hint style="danger" %}
Deleting a reward removes it permanently. Existing redemptions remain in the database.
{% endhint %}