> For the complete documentation index, see [llms.txt](https://docs.pixeleyes.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pixeleyes.de/anleitungen-instructions/english/documentation-of-our-shopware-6-plugins/bonus-points-and-loyalty-program-for-shopware-6/customer-account/pending-reviews.md).

# Pending reviews

Shows the customer all products they have not yet reviewed and can therefore still earn points for.

## Access

**My Account → Bonus Points & Rewards → Pending Reviews** (or `/account/bonus/reviews`)

## Display

The page lists all products from completed orders that have not yet been reviewed:

| Element         | Description                                          |
| --------------- | ---------------------------------------------------- |
| Product image   | Preview image                                        |
| Product name    | Name of the item                                     |
| Order date      | When the item was ordered                            |
| Possible points | Points credited after the review is approved         |
| Button          | **Write review** → leads to the Shopware review page |

## Review process

{% stepper %}
{% step %}

## Click **Write review**

The customer clicks **Write review**.
{% endstep %}

{% step %}

## Open the product review page

They are taken to the standard Shopware product review page.
{% endstep %}

{% step %}

## Submit a review

They submit a review.
{% endstep %}

{% step %}

## Review approval

The review is internally forwarded for approval.
{% endstep %}

{% step %}

## Points are credited

After admin approval, the points are credited automatically.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Products that have already been reviewed disappear from the list. Points are only credited after the review is approved — not immediately after submission.
{% endhint %}

## Review reminder by email

The plugin can automatically send email reminders (configurable under [Review reminder](broken://pages/0db4658f8ca043d48201524f84eddd80b732e10c)).