> For the complete documentation index, see [llms.txt](https://docs.pixeleyes.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pixeleyes.de/anleitungen-instructions/english/documentation-of-our-shopware-6-plugins/bonus-points-and-loyalty-program-for-shopware-6/backend/customers.md).

# Customers

The customer overview shows all registered customers with their bonus points status.

## Opening

**Bonus Points & Loyalty Program → Customers**

## Columns

| Column        | Description                      |
| ------------- | -------------------------------- |
| Customer      | Name and email address           |
| Points        | Current points balance           |
| Loyalty level | Bronze / Silver / Gold           |
| Transactions  | Number of all bookings           |
| Redemptions   | Number of all reward redemptions |
| Referrals     | Number of successful invitations |
| Registered    | Date of account creation         |

## Opening the customer detail

Clicking a customer opens the detail view with:

* The customer's complete transaction history
* All of the customer's redemptions
* Referral overview (who the customer has invited)
* Manual adding / deducting of points

## Adjusting points manually

In the customer detail view, the admin can:

{% stepper %}
{% step %}

## Click **Adjust points**

{% endstep %}

{% step %}

## Enter a positive or negative amount

{% endstep %}

{% step %}

## Add a comment

The comment appears in the transaction list.
{% endstep %}

{% step %}

## Confirm

{% endstep %}
{% endstepper %}

> The manual adjustment appears as a transaction of type `flow` with the entered comment.

## Filtering and searching

The customer list can be filtered by:

* **Loyalty level** – Bronze / Silver / Gold
* **Minimum points** – customers with at least X points
* **Name / email** – free-text search